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Whether you're ready to book a demo, have questions about our platform, or want to explore founding client opportunities—we'd love to hear from you.
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General Inquiries
Security & Compliance
Response Times
Email: Within 24 hours (business days)
Demo Requests: Within 12 hours
Customer Support: Based on your plan tier
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. For demo requests, we recommend using our direct booking calendar.
Direct Department Contact
Reach the right team directly for specialized inquiries.
Sales
Product demonstrations, pricing questions, founding client program, and implementation planning.
sales@cognifylegal.comCustomer Success
Onboarding support, training, feature questions, and general account management for existing customers.
support@cognifylegal.comTechnical Support
Integration issues, technical troubleshooting, API questions, and system performance concerns.
support@cognifylegal.comSecurity
Security audits, compliance questions, vulnerability reports, and data protection inquiries.
security@cognifylegal.comPartnerships
Integration partnerships, practice management system vendors, referral programs, and strategic alliances.
partnerships@cognifylegal.comPress & Media
Press releases, media inquiries, interview requests, and brand assets.
press@cognifylegal.comCommon Questions
How quickly will I hear back?
We respond to all inquiries within 24 hours during business days (Monday-Friday). Demo requests typically receive a response within 12 hours. For urgent matters, please mention "urgent" in your subject line.
What's the best way to schedule a demo?
The fastest way is to use our direct booking calendar, where you can see available time slots and schedule immediately. Alternatively, you can request a demo through this contact form or email sales@cognifylegal.com.
Do you offer custom integrations for Enterprise clients?
Yes! Enterprise clients can request custom integrations with their practice management systems or other internal tools. Contact our sales team to discuss your specific requirements.
Can I get pricing information without a demo?
Our standard pricing is available on our pricing page. For custom Enterprise pricing or founding client program details, we recommend booking a brief call with our sales team.
I'm having technical issues as a current customer. Who should I contact?
Current customers should email support@cognifylegal.com for technical issues. Your response time depends on your plan tier (Starter: 24hr, Professional: 4hr, Enterprise: 1hr).
How do I report a security vulnerability?
Please email security@cognifylegal.com immediately with details of the vulnerability. We take security reports very seriously and will respond within 24 hours with next steps.
Ready to See Cognify in Action?
The fastest way to understand how Cognify works is to see it live. Book a demo today.
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